AzureNetworking Support · Incident dashboard

How to use this dashboard

1. Open the Kusto Web UI against the cluster/database that hosts CSATDataVNext.
2. Run a query that projects the expected columns (template below). Adjust starttm, endtm, and AgentAlias as needed.
3. In the result grid, right-click any cell → Share → Copy results as Kusto datatable (or expand the row containing the datatable(...) literal and copy the full text including the [ ... ] block).
4. Paste into the text area below — the dashboard renders automatically.

Source query template (edit the comma-separated agents string to add or remove users):

let starttm = datetime("2025-07-01 00:00");
let endtm   = datetime("2026-06-30 23:59:59");
let agents  = split("ruramos", ",");
CSATDataVNext
| where CreatedDateTime between (starttm .. endtm)
| where AgentAlias in~ (agents)
| project IncidentId, CreatedDateTime, ModifiedDateTime, ClosedDateTime,
          State, Severity, IsCritSit, ReopenedCount, OwnershipCount,
          InitialSeverity, MaxSeverity, Status, TicketAgeBucket,
          DTC, DTS, SAPSupportProductName, AgentAlias

Data handling statement

This dashboard accepts query results pasted by the user into a transient in-page text area, parses them in browser memory, and renders visualizations. The pasted text is not written to disk, not stored in browser storage (no localStorage, sessionStorage, cookies, or service-worker cache), and not sent to any server. The optional Export action generates a Markdown report client-side and is only persisted if the user explicitly chooses a destination via the browser's Save dialog.

Functionally equivalent to viewing the same results in the Kusto Web UI; access control remains enforced at Kusto. No AI or agentic processing of the data is performed — rendering is purely deterministic JavaScript executed in the user's browser tab.